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A masterclass in brand building from Unilever's Chief Marketing and Growth Officer Esi Eggleston Bracey, exploring how to create desire at scale, leverage AI, and build brands that connect emotionally with consumers across diverse portfolios.
Will Guidara discusses how any business can apply "unreasonable hospitality" to create transformative customer experiences by focusing on making people feel seen, valued, and creating memorable moments that turn customers into lifelong ambassadors.